At Gold Star, your privacy matters. We respect your right to know how your personal information is collected, used, and protected. This page outlines our practices and your rights when interacting with our website, products, or customer service.

01. Information We Collect

We collect only the information we need to serve you better. That may include:

  • Name and contact details (like email, phone number, and address)

  • Order history and preferences

  • Payment information (processed securely through third-party providers)

  • Website usage data through cookies and analytics tools

We never collect more than necessary and never sell your information.

02. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Respond to customer service inquiries

  • Improve your experience on our website

  • Communicate updates, offers, or product news (if you opt-in)

We’re committed to using your data only for purposes that benefit you and help us serve you better.

03. Sharing Your Information

Your data stays private. We may share it only in these cases:

  • With secure third-party providers for payment or shipping services

  • When required by law or for legal reasons

  • To prevent fraud or abuse

We do not share, rent, or sell your personal information to marketers or unrelated third parties.

04. Cookies and Website Tracking

We use cookies and similar tracking tools to:

  • Understand how you use our site

  • Keep your shopping experience smooth

  • Provide you with relevant content or promotions

You can manage cookie settings in your browser at any time.

05. How We Protect Your Data

Security is a top priority. We use encryption, secure servers, and limited access controls to keep your information safe. While no system is perfect, we continuously update our practices to keep your data protected.

06. Your Rights and Choices

You can:

  • Access or update your personal details

  • Request deletion of your data

  • Opt out of promotional emails

  • Ask what data we hold about you

07. Children’s Privacy

Our site is not intended for children under 18. We do not knowingly collect data from minors.

08. Changes to This Policy

We may update this Privacy Policy to reflect new practices or legal requirements. If changes are significant, we’ll notify you clearly on our site or via email.

09. Contact Us

Have questions about your privacy or how we handle your data?
Reach out at info@goldstarsmokes.ca or through our contact page. We’re happy to help.